0121 569 2899

Useful Links…

There are so many people out there that can help you…

If you need emergency support then please see here.

If you are in immediate danger, or life is at risk then please call 999 immediately.

Advice & General Information

  • Childline – Free confidential service to help young people under 19 with any issue they are going through. Helpline: 0800 1111
  • Runaway Helpline – Provides information, help, and support and options for young people thinking of running away or already away. Helpline: 116 000 or Textline: 116 000 
  • The MIX – The Mix’s Crisis Messenger text service is available 24/7 and open to anyone aged 25 or under living in the UK. Textline: THEMIX to 85258 or Helpline: 0800 808 4994
  • Citizens AviceGeneral information for young people including employment, housing, family matters, money, benefits, health, the law, travel and transport
  • BBC’s Guide to feeling bored, flat and unmotivated. Click here to get some things that can help
  • Find A Helpline – All of the nationwide helplines for you to get support from

Alcohol & Drugs

  • Al-Anon – Support for the families and friends of alcoholics.  Alateen meetings for the younger members of the family (12-17) are available. Helpline: 020 7403 0888 (10am-10pm)


  • Cruse Bereavement Care – Provides support, advice and information to children, young people and adults when someone dies. Helpline:  0808 808 1677
  • Hope Again – Set up for young people by young people to share their experiences of dealing with the loss of a loved one. Helpline:  0808 808 1677
  • Child Bereavement Network – The hub for supporting bereaved children & young people


  • Bullying UK – Advice and support for those dealing with bullying or supporting those with bullying. Help line: 0808 800 2222
  • Anti Bullying Alliance – If you are being bullied it’s important that you tell someone you trust
  • Kidscape – Help with Bullying


  • Every Mind Matters – Advice on how to transition back to school or college after Covid-19
  • Student Space – Help & Guidance for students through coronavirus. Helpline: Text STUDENT to 85258
  • The Mix – Support for young people returning to university after lockdown. Helpline: 0808 808 4994 or text THEMIX t0 85258
  • For help and support with mental health, please continue to scroll down the page

Crime & Youth Justice

  • Youth Justice Legal Centre – Information and support for children and young people who may find themselves involved in the criminal justice system
  • Just for Kids Law – Provides advocacy, legal support and assistance to young people in difficulty; particularly those in trouble with the law, looked after children and those at risk of exclusion from school
  • Victim Support – Free and confidential support and information to help people cope with the effects of crime. Helpline:  0845 30 30 900

domestic violence & abuse

  • 24 – Hour National Domestic Violence -A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Helpline: 0808 2000 247
  • Rights of Women – Information and support on a wide range of legal issues including violence against women, family and criminal law and asylum and immigration
  • REFUGE, Help for Teenage Girls – Information and advice on violence against teenage girls and young women. Helpline: 0808 2000 247
  • Men’s Advice Line – Free advice and support for men experiencing domestic violence and abuse. Helpline: 0808 801 0327
  • Everyone’s Invited – A movement committed to eradicating rape culture.


  • Talk to Frank – Information and advice about drugs and substance misuse. Helpline: 0300 123 6600

Eating Disorders

  • Beat– Support and information for anyone affected by eating disorders. Helpline: 0345 634 7650 or Youthline: 0345 634 7650


  • Equality Advisory Support Service – Information and support on issues relating to equality and human rights, across England, Scotland and Wales. Helpline: 0808 800 0082
  • Child Law Advice Service – Specialist advice and information on child, family and education law including a charged call back advice service.
  • Lawstuff – Information specifically aimed at young people covering a wide range of topics including education, crime and the police, children’s rights and leaving home.
  • Migrant Children’s Project – Help and support for migrant, asylum-seeking and refugee children in the UK. Helpline: 0207 636 8505
  • Make Our Rights Reality – A movement of young people demanding our rights. It’s coordinated by Youth Access – a charity working for the rights of every young person to be able to get support when and where they need it


  • Big Deal – Information, advice and support for young people experiencing or at risk of problem gambling. Helpline: 808 8020 133

Housing & Homelessness

  • Shelter – Information and advice for young people on any housing related problems. Helpline: 0808 800 4444


  • Stone Wall – Online information service providing details on lesbian, gay, bi and trans rights and issues affecting LGBT people
  • Switchboard -Information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity. Helpline: 0300 330 0630
  • Educational Action Challenging Homophobia – Help and support for children & young people experiencing homophobic, biphobic or transphobic bullying or harassment. Helpline: 0808 1000 143
  • The Proud Trust – The home of LGBT+ Youth
  • Mermaids – Helping gender – diverse children and young people. Helpline: 0808 801 0400

Looked After Children & Young People

  • Coram Voice – Advocacy, information and support for looked after children and young people. Helpline: 08088005792
  • National Youth Advocacy Service – Provides information, advice, advocacy and legal representation to children and young people. Helpline: 0808 808 1001

Mental Health and Wellbeing

  • Young Minds – Information for children and young people about mental health and emotional wellbeing. Plus online or telephone support to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. Helpline: 0808 802 5544 or text YM to 85258
  • The Calm Zone – Support to men in the UK, of any age, who are down or in crisis. Helpline: 0800 58 58 58
  • MindEd – e-learning to support healthy minds
  • Papyrus – Prevention of young suicides charity. Hopeline: Call 0800 068 41 41 or text 07786 209 687
  • Samaritans – Whatever you’re going through, a Samaritan will face it with you. They are available 24 hours a day, 365 days a year. Helpline: Call 116 123 or email jo@samaritans.org
  • Anna Freud – A mental health & wellbeing charity for children, young people & their families.
  • Charlie Waller Trust – Free guides and workbooks about mental health & wellbeing
  • SHOUT – Free, confidential, 24/7 text message support in the UK for anyone struggling to cope. They can help with issues including suicidal thoughts, depression, anxiety, panic attacks, abuse, self-harm, relationship problems and bullying. Helpline: Text ‘Shout’ to 85258
  • Student Space – Help & Guidance for students through coronavirus. Helpline: Text STUDENT to 85258
  • The Mix – Support for young people returning to university after lockdown. Helpline: 0808 808 4994 or text THEMIX t0 85258
  • Barnado’s – Help and support for vulnerable children

Money & Debt

  • Step Change – Information and advice for dealing with debt. Helpline:  0800 1381111
  • The Money Advice Service – Information, help and support on all aspects of money advice. Helpline: 0800 138 7777
  • National Debt Line – Information and support for dealing with debt and money issues. Advice line: 0808 808 4000


  • Self-Injury Support – A national organisation that supports girls and women affected by self-injury or self-harm. CASS Women’s Self Injury Helpline: 0808 800 8088 or TESSText and Email Support Service for girls and young women up to 24 affected by self-injury. Text: 0780 047 2908
  • National Self – Harm Network – An online forum providing crisis, support, information, advice and resources for people who self-harm and their family and carers.


transition from primary school to secondary school

  • Anna FreudSupporting children transitioning from primary school to secondary school

Young Carers

  • Babble – Young carers community. Offers information and support. Includes advice for coping with feelings and links to organisations that may be helpful
  • Carers Trust – Information, advice, discussion and support for carers
  • Carers UK – Information advice and support for people who need help looking after a friend or family member. Helpline: 0808 808 7777